NaviTaek
Community Guidelines
When you drive or ride or use NaviTaek, you’re contributing to a community that puts people and our customers first, creating a positive and safe experience. Where everyone is treated with respect, thoughtfulness, and transparency.
Be Safe
· We want every ride to be safe for everyone.
· Always be diligent, wearing your mask, leaving the front seat open, and keeping the car clean.
· You keep alcohol, cigarettes, and weapons out of the car, along with any illegal substances.
· You use an accurate name and a profile picture that looks like you.
· You say yes to service animals because they are the eyes, ears, wheelchair handlers, and mobility and life support.
· You bring the appropriate car seat when you’re traveling with kids.
Be Respectful
· The people who drive and ride or use NaviTaek treat each other with care, dignity, and respect. We keep our community welcoming for everyone.
· You find a welcoming experience when connecting with your driver or rider, so everyone feels comfortable.
o You respect personal boundaries.
o You respect personal perspectives and keep your judgments to yourself, too.
o You take others into account by making sure it’s OK before sharing a personal story, making a phone call, or turning up the volume on your party playlist.
o You treat each other’s property like it’s your own, and your driver’s car like it’s a sacred space.
o You leave rowdy behavior, greasy snacks, and romantic gestures out of the car.
Be Transparent
· Speak up with feedback and honest ratings. Whether you’re expressing a concern or bringing attention to an issue that impacts our communities, your voice helps make our time together even better.
· Give five stars for great experiences with your driver and rider, like excellent service, well kept clean car, or just great manners.
· You provide details with your rating if something goes wrong so we can make it right.
· As always, please share ideas that you may have with the NaviTaek Team.
